Terms & Condition

📄 Terms & Conditions – Ryan Bakery Shop

Effective Date: 29-03-2026

Welcome to Ryan Bakery Shop (ryanbakery.in). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

These Terms form a legally binding agreement between you and Ryan Bakery Shop.

1. About Us

Ryan Bakery Shop is an online platform offering a wide range of products, including:

  • Designer and customized cakes
  • Flower arrangements and bouquets
  • Gift hampers and combos
  • Personalized gifts and indoor plants

We aim to provide a complete gifting solution with fast and reliable delivery services.

2. Acceptance of Terms

By visiting, accessing, or using our website, you confirm that:

  • You have read and understood these Terms
  • You agree to be legally bound by them
  • You are eligible to enter into a binding contract

If you do not agree, please do not use our website.

3. Changes to Terms

Ryan Bakery Shop reserves the right to modify or update these Terms at any time without prior notice. Continued use of the website after changes constitutes your acceptance of the revised Terms.

4. Orders & Acceptance

  • Placing an order on our website is considered a purchase request, not a confirmed order
  • Order confirmation is only valid after acceptance by us
  • Email/SMS acknowledgment does not guarantee order acceptance
  • We reserve the right to accept or reject any order (fully or partially)

We may request additional information before confirming your order.

5. Pricing & Payments

  • All prices are listed in INR and are subject to change without notice
  • We accept payments via:
    • Credit/Debit Cards
    • UPI
    • Net Banking
    • Digital Wallets

All payments are processed through secure third-party payment gateways, and their respective terms also apply.

6. Order Modification & Cancellation

  • Orders once processed cannot be modified or cancelled easily
  • You must request cancellation at least 48 hours before delivery
  • Cancellation charges of 20%–25% may apply
  • If the order is already in processing or dispatched, cancellation may not be possible

For changes, please contact customer support during working hours (10:00 AM – 10:00 PM).

7. Refund Policy

  • Refunds (if applicable) will be processed after review
  • Refund timelines depend on the payment method used
  • No refund will be provided for last-minute cancellations or delivered orders

8. Substitution Policy

  • Products like flowers and cakes may slightly vary from images shown
  • Substitutions may occur due to availability issues
  • Replacement items will always be of equal or higher value
  • Our team will try to maintain the closest possible design

9. Delivery & Shipping

  • Delivery time depends on product availability and delivery location
  • Same-day and fixed-time delivery have specific cut-off timings
  • Delivery delays may occur due to:
    • Weather conditions
    • Political disruptions
    • Unforeseen circumstances

We will keep you informed via SMS or email in such cases.

10. Delivery Confirmation

  • Once your order is accepted, you will receive confirmation via email/SMS
  • You will also receive a delivery notification upon successful delivery
  • Please keep your order ID for support queries

11. User Responsibilities

You agree to:

  • Provide accurate delivery details
  • Ensure recipient availability at delivery time
  • Not misuse the website or engage in fraudulent activity

12. Limitation of Liability

Ryan Bakery Shop shall not be liable for:

  • Delays caused by external factors
  • Minor variations in product design
  • Incorrect delivery details provided by the user

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

14. Contact Us

For any queries regarding these Terms:

Ryan Bakery Shop
Website: https://www.ryanbakery.in
Email: ryanbakeryindia@gmail.com
Phone: +91 9971357777